Good Cheap Printing: Awful Service!

I was dumb enough to use Good Cheap Printing to have a book cover easel made. It was a nightmare from the beginning. No one responded, so I had to prod them. Then, a service person, Lisa, told me my image was wrong size, so I changed it. She never replied. I finally prodded again and she said she didn't get the image. Then, no reply after sending it again. I prodded yet again and no she said it was still wrong image size. I tried it all over again and no response. I prodded her again and, as weeks had now gone by and I told her this was a time issue and I might need to cancel the order, she said they could finally print it. Now, weeks later, still no response from this incompetent worker. I have no idea if the item has been mailed and of course the long distance number only takes messages. DO NOT USE THIS GOOD CHEAP PRINTING.